Privacy Policy

1. Overview & Scope

This Privacy Policy explains how DigiVite.in ("we", "us", "our") collects, protects, uses, and shares personal data belonging to registered hosts ("Users"), event visitors ("Guests"), and marketing partners ("Affiliates") when they interact with our premium digital invitation builder, hosting services, and event websites.

Under the Digital Personal Data Protection Act, 2023 (DPDP Act) of India, DigiVite acts as a Data Fiduciary for our registered users and affiliate applicants. For guest RSVP submissions, guestbook entries, and media uploaded directly by the host for specific invitations, DigiVite acts as a Data Processor. Registered hosts act as the primary data controllers/fiduciaries for their respective event invitations, and they are responsible for obtaining necessary consents from their Guests.

2. Information We Collect

A. Information Provided by Registered Hosts (Users)

• Account Credentials: Full name, verified email address, and hashed passwords.
• Billing & Payment details: UPI IDs, billing addresses, and transaction amounts. We do not store full credit card numbers directly; all billing is safely processed via PCI-DSS compliant secure Indian payment gateways.
• Invitation Customizations: Event title, host names, date and time, venue address, customized layout colors, playlist choices, and custom invitations text.
• Uploaded Assets: Photo galleries (JPG/PNG/WEBP) and background music audio files (MP3/MPEG) uploaded for cinematic templates.

B. Information Provided by Guests

• RSVP Responses: Guest name, attendance status, guest counts, personalized notes, and any custom event selections designated by the host.
• Guestbook comments: Guest name and text messages displayed on the digital invitation's guestbook page.

C. Technical & Diagnostic logs

• Centralized Log monitoring: IP address, browser type, referral URLs, geolocation markers, timestamps, and page request details collected by our internal security systems to audit and block malicious requests.

3. How We Use Collected Data

We process personal data for specified, lawful purposes based on your consent or legitimate uses:

• To render personalized digital invitations and manage real-time RSVP database tables.
• To process secure transactional pricing and subscription renewal logs.
• To dispatch transactional emails (welcome notifications, password resets, RSVP alerts) using Zoho ZeptoMail.
• To detect, prevent, and report security events, database failures, or policy violations.
• To process affiliate commissions and verify promotional payouts.

4. Data Sharing & Third-Party Integrations

We do not sell, rent, or trade personal data. We disclose information to third-party processors only to support our operations:

• Email Communications: Zoho ZeptoMail REST API to dispatch transactional and account security emails.
• Monitoring & Error tracking: Centralized log monitoring and optional Sentry integration to manage application exceptions.
• Database Management: Secure hosts and cloud infrastructure providers.

5. Data Principal Rights (Under DPDP Act)

As a Data Principal in India, you possess specific rights regarding your personal data:

• Right to Information: Request a summary of the personal data we store and process about you.
• Right to Correction & Erasure: Correct inaccurate details or request permanent deletion of your profile and uploaded media. This can be done via our Account Deletion Page.
• Right of Grievance Redressal: Register grievances directly with our designated Grievance Officer.
• Right to Nominate: Nominate another individual to exercise your rights in case of death or incapacity.

To exercise any of these rights, please contact our support team or file a ticket on our Contact Page.

6. Contact & Grievance Officer

In compliance with the Information Technology Act, 2000 and the DPDP Act, 2023, the contact details of our Grievance Officer are published below: